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We’re excited to introduce a game-changing feature on Sendapp: the integration of artificial intelligence (AI) to enhance your messaging experience on WhatsApp. With this innovation, businesses can now train a smart chatbot to respond accurately to customer queries using your own content—URLs, text, PDFs, and XML sitemaps.
This blog will guide you through how to use this powerful AI integration and how to maximize its potential to automate and personalize your communication.
How Does AI Work in Sendapp?
The AI feature inside Sendapp allows you to train your virtual assistant with custom data sources, enabling more relevant and accurate conversations with your audience. Whether you’re running a small local business or managing a large customer support system, this smart automation can be adapted to your unique needs.
Training via URL, Text, PDF, and XML Sitemap
With Sendapp’s AI chatbot training tools, you can upload or link to:
- Specific URLs from your website
- Plain text or documents
- PDF files
- Entire XML sitemaps for comprehensive content coverage
This creates a tailored knowledge base that your AI can use to answer real-time questions.
Choose Your Preferred Training Method
Inside the training dashboard, simply select the format of your content:
- URL for direct page content
- PDF for brochures, manuals, or documentation
- Text for quick uploads
- XML Sitemap to feed full website structures
Your chosen method becomes the foundation for building a responsive and knowledgeable chatbot.
Get the Token After Training
Once the training is completed, you’ll receive a unique Training Token.
Paste this token into the AI section of your Sendapp dashboard (top-right corner) next to your API Key to activate your chatbot.
Obtain Your API Key
The API Key is essential to activate your AI functions.
You can generate this directly from your user profile on Sendapp and paste it into the designated field in the chatbot interface.
Test and Refine Your AI Chatbot
After setup, start asking your chatbot questions—just like your customers would.
This is where the power of AI really shines.
- Ask real-world queries
- Receive intelligent answers
- Evaluate chatbot performance
If any response is not exactly what you expected, simply edit it.
Edit and Improve Responses in Real-Time
Click on the three dots beside a chatbot reply and edit the content directly.
The AI will learn from every change, instantly updating its future behavior without needing a full retrain.
This ensures your chatbot continuously evolves and improves over time.
Why Use Sendapp’s AI?
Choosing Sendapp’s AI-powered WhatsApp marketing solution offers key benefits:
- Custom Automation: Align the assistant’s responses with your brand voice and knowledge.
- Self-Learning Engine: The bot improves continuously based on your edits and customer interactions.
- Quick Setup: You can train the AI in just minutes using content you already have.
Conclusion
The AI integration in Sendapp marks a significant advancement for businesses that want to elevate their customer communication through automation. Whether you’re in e-commerce, services, hospitality, or consulting, a smart WhatsApp assistant can save you time and deliver better experiences.
?? Try Sendapp Now and Activate Your AI Chatbot
We’d love to hear how AI transforms your communication. Start today and share your success story with us!
